Best of Breed in the Low Voltage Fire, Security and Life Safety Systems Market
Eastern Time's Difference
By utilizing our remote support services our certified technicians can connect into your equipment and resolve issues without sending a technician onsite.
Our Support Memberships
*Our hours of operation are Monday-Friday 8AM – 5PM excluding National Holidays
Testing + Maintenance
Inspection and maintenance packages for fire alarm, nurse call, access control, CCTV, security, extinguishers, two way communication and sound systems.
Inspection reports in electronic format via customer portal through www.BuildingReports.com.
ETI will customize a contract and services that works best for your site, equipment and budget.
UL Listed Central Station Monitoring with intuitive online and mobile phone app tools
Two Way Communication
Network Systems Monitoring (most network attached devices)
Our team utilizes Simple Network Management Protocols to help customers monitor network attached security devices.
Our team supervises networking equipment and receives health diagnostics, allowing our team to identify system failures, proactively notify the customer and provide remote support in a timely manner.
Backend software support plans for CCTV, Card Access, Nurse Call, Security, and Communications systems.
Ongoing protection from cyber security risks
Access to latest features and benefits available with software/firmware updates
Ability to reach a technician 24/7/365 for remote as well as on-site after-hours service and repairs.
Eastern Time Inc. is able to connect into customer equipment and resolve issues without sending a technician onsite.
This helps to reduce service call time and, in turn, reduces the cost of the work.
Setting up a remote support agreement with the monitoring plan leverages both benefits.